Indibet requires identity verification before withdrawal. Your account details, identity documents and payment ownership information need to agree so that a payment or account review can be completed without avoidable discrepancies.
Last updated: 3 November 2026 · Version 1.0.
Identity and Payment Checks
KYC means knowing who holds an account. AML checks concern risks associated with unlawful funds and suspicious transactions. A verification request can relate to identity, payment ownership or a transaction that needs clarification; it does not by itself establish wrongdoing.
Use accurate personal details and payment instruments in your own name. Do not use a relative's account, a borrowed wallet or someone else's documents to complete a check.
Prepare the Requested Documents
The verification workflow specifies which documents and formats are required for your case. An identity document, evidence of address or payment ownership information may serve different purposes. Submit the requested category rather than assuming one document satisfies every check.
- Check that the name and other relevant details match the account.
- Use readable images with the required edges and information visible.
- Check that the document meets any validity or recency requirement shown in the request.
- Upload through the verification channel provided for your account.
- If a detail is wrong, ask support how to correct it before resubmitting.
Do not send passwords, one-time codes or full card security details. Ask which information may be masked before redacting a requested document.
Source of Funds and Additional Questions
A review may require an explanation of a payment or the origin of funds used for play. Answer the question actually asked and provide documents through the designated channel. Do not send an unrelated bundle of financial records by ordinary email.
Payment ownership, inconsistent account details and unusual transactions can require additional review. This notice does not define automatic monetary thresholds, guarantee a decision or specify a completion time.
While Verification Is Pending
Check the request for an action you need to take. Keep your case reference and avoid repeatedly uploading different versions without explanation. Do not open another account to bypass a restriction.
For a payout linked to verification, read the withdrawal guidance. For a disputed document request or review outcome, use the complaints route and explain the issue clearly.
Confidentiality and Records
Verification information is sensitive. A review may not disclose every fraud or monitoring check used to assess an account. Review the Privacy Policy for data-request guidance and the difference between account closure and deletion of records.
Contact Indibet support if you cannot access the verification workflow or do not understand a document request. Include the request reference, not the document itself, in your initial message.